General terms and conditions for the user
Aside from the information provided on our portal, we kindly ask you to thoroughly read the following General Terms and Conditions which govern the relationship between CRO-HOTEL.de and you as a user. Our service team is always available to answer your questions and suggestions via mail or through the contact form. Alternatively, you can get in touch with us through our contact form.
Your CRO-HOTEL.de team
§ 1.) Contractual Relationships/General Information/Introduction
(1) The sole proprietorship
Jörg Allmannsberger
located at Südtsr. 116
53175 Bonn
Germany
(hereinafter referred to as “CRO-Hotel.de”) allows users to compare hotel offers in the form of a price comparison and purchase a selected hotel on their website by clicking on the “Book Now” button, which redirects the user to the corresponding hotel portal.
(2) Therefore, CRO-Hotel.de is not the contracting party for the hotel offers presented on this website. The contract is concluded upon booking on the respective hotel portal’s website.
The terms and conditions of the respective hotel provider apply exclusively, especially with regard to cancellation policies. For the processing of bookings, complaints, and inquiries regarding the contracts, the CRO-Hotel user must contact the respective hotel providers.
(3) CRO-HOTEL.de reserves the right to update these terms and conditions with effect for the future if economic or legal reasons require an adjustment.
§ 2.) Warranty
(1) CRO-HOTEL.de will generally maintain the technical requirements for its customers to access CRO-HOTEL.de and its hotel offerings at any time. Exceptions to this are unforeseeable events such as a server outage that cannot be influenced.
(2) All hotel prices published on CRO-HOTEL.de may deviate due to technical transmission errors from the partner program “Travelpayout.com”. However, the prices of the selected hotel portal are generally binding.
(3) CRO-HOTEL.de also does not guarantee that the hotel offers displayed on the website can actually be booked at the respective hotels.
(4) CRO-HOTEL.de and the hotel portals operate their respective websites independently of each other. Therefore, CRO-HOTEL.de cannot guarantee the graphical, content or technical design of the hotel portals’ websites or the hotel offers offered or not offered on them.
§ 3.) liability
(1) CRO-HOTEL.de is not affected by any contractual arrangements, agreements, or demands between you as a user of CRO-HOTEL.de and the respective external hotel portals.
(2) The respective hotel portals are solely responsible for the accuracy of the hotel offers published on the CRO-HOTEL.de portal, within the framework of their respective and possibly varying terms and conditions, which will also be provided to the user additionally with their booking.
§ 4.) data protection
(1) CRO-HOTEL.de only collects, uses, and processes personal data of its customers if their corresponding consent is given or a legal regulation allows the collection, processing, or use of the data.
(2) Personal data is primarily collected when the user contacts CRO-HOTEL.de, for example, via email or sends a message to CRO-HOTEL.de via the contact form. This data is processed solely for the purpose of processing the respective request.
(3) Detailed information on the protection of personal data can be accessed separately in the data protection declaration on CRO-HOTEL.de via the corresponding link “Datenschutz.”
§ 5.) copyright
§ 6.) Other provisions/Salvatorian clause
(1) The legal relationships between the user and the respective hotel portals are governed, unless otherwise specified in their contractual provisions, by the law of the country in which the services are provided.
(2) If individual clauses of these terms and conditions are or become invalid, the validity of the remaining clauses shall not be affected.
(3) By using the website www.cro-hotel.de, including all associated domains or subdomains, you confirm that you have read and understood these terms and conditions as well as the privacy policy and agree to them.
Bonn, as of June 13, 2022.